Returns & Exchanges
At Mobellia, we want you to be completely satisfied with your home furnishings, which is why we offer a 30-day return window for items in their original condition. If your new piece doesn't perfectly fit your space, our streamlined exchange process ensures your house feels like home.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare for Pickup
Carefully repackage your furniture in its original boxing with all protective inserts to ensure the item remains undamaged during transit.
- 3.Schedule a Collection
For large furniture items, our specialized logistics team will contact you within 48 hours to coordinate a convenient professional pickup time.
- 4.Receive Your Refund
Once our warehouse inspects the returned piece, we will issue a full refund to your original payment method within 5 to 7 business days.